2758612 Ontario Inc.
dba UpHi Cannabis Emporium

 LOYALTY PROGRAM TERMS & CONDITIONS

 

The UpHi Cannabis Emporium Hi-Life Club Loyalty Program (“Program”) is owned and operated by 2758612 Ontario Inc and its affiliates (collectively “UpHi Cannabis Emporium”), and operated in conjunction with Springbig. These Terms and Conditions (“Terms”) govern your participation in the Program. You agree to be bound by these Terms, as they are amended occasionally when you open your Hi-Life Club account and use your Hi-Life Club points. In these Terms, “you” and “your” refer to each customer who opens a Hi-Life Club account. “We,” “us,” and “our” refer to UpHi Cannabis Emporium.

  1. Program Description. The Program is a rewards program that is free to join for its registered customers located in any province UpHi Cannabis Emporium operates in. Program members are able to earn and accumulate points (“Points”) that can be redeemed for certain additional benefits as described in the Program.
  2. Membership. Membership in the Program is limited to individuals only and is limited to one account per individual. Members must be legally eligible to purchase cannabis products under Ontario’s law. By enrolling in the Program, you agree to be bound by these Terms. No purchase is necessary to enroll in the Program. There are no participation or membership fees associated with the Program.
  3. How to Join. It’s easy! Sign up here {{enter link}} or asking any of our store team members to sign you up during any in-store visit. Providing us a valid phone number and a valid email address is key to accurately earning points every time you shop with us.
  4. Earn Points. Start earning Points with every purchase that is eligible for Points and verified by UpHi Cannabis Emporium (“Qualified Purchases”) after signing up for the Program. Every one dollar ($1) spent on Qualified Purchases becomes 10 Rewards Points for Frequent Flyers and 15 Rewards Points for Hi-Flyer members (points are not earned on tax). The more you earn, the more you save! Points will not be earned and cannot be redeemed for taxes. 
  •  Hi-Life Club Tiers
    • Hi-Flyers: Our top loyal members, spending on average at least $82+ a month, will earn 15 points for every $1 spent.
    • Frequent Flyers:  Our new members, spending on average less than $20 a month, will earn 10 points for every $1 spent.

 

Your tiered status renews annually! As a reminder, your points will be earned on purchases, pre-tax. And your points will expire after 365 days, so don’t forget to use them! All of these monthly spends post-discount amounts!

 

  1. Check your Points Balance. You can check your Points balance and available rewards anytime and anywhere. Just click here {{enter link to Springbig Wallet}}  to log in to your wallet. Of course, we are always happy to help look up your Points while you are visiting any of our locations.
  2. Redeeming Points. You may redeem Points at any time to receive one of the predetermined set of rewards offered by UpHi Cannabis Emporium (“Reward”). UpHi Cannabis Emporium reserves the right to restrict the number of points redeemed within any given period of time and any coupons, discounts, or promotions cannot be stacked.
  1. Expiration of Points. Points expire after 180 days (or 6 months) if a customer hasn’t shopped with us.
  2. No Cash Value of Points. Rewards do not constitute property and do not entitle you to a vested right or interest. Points accrued in connection with the Program are promotional, have no cash value, cannot be transferred to anyone else, and cannot be redeemed for cash, gift cards, or e-gift certificates. UpHi Cannabis Emporium reserves the right to adjust and/or revoke points for any reason.
  3. Taxes. All costs and expenses associated with the acceptance and use of Rewards and/or any benefit not included in the Reward description as being provided (including, but not limited to, all federal, provincial, and local taxes) will be your sole responsibility.
  4. Return of Products. If you return any product that was purchased in whole or in part by redeeming Points and UpHi Cannabis Emporium accepts the return, UpHi Cannabis Emporium will credit to your account the number of Points that were used for that purchase. If you return any product for which Points were earned as part of a Qualified Purchase, UpHi Cannabis Emporium will deduct the Points that you earned for that Qualified Purchase from your account, potentially resulting in a zero Point balance on your UpHi Cannabis Emporium account; however, it will not result in a negative Point balance.
  5. Communications by and with UpHi Cannabis Emporium and its Affiliates. As a consequence of enrolling in the Program, you may receive transactional emails and SMS text communications about the Program, including but not limited to communications regarding like products or purchases, points and rewards, etc. You consent to receiving these communications and can opt-out at any time.
  6. Opting Out of the Program. You can choose to opt out of the Program at any time. Opting out of the Program does not cancel your UpHi Cannabis Emporium account. If you opt out of the Program and continue purchasing products, you will not earn Points on those purchases; however, Points you earned while you were enrolled in the Program will remain available in your account until the Points expire. You will not have the ability to redeem your Points while opted out of the Program. You may opt back into the Program at any time, and resume earning Points on Qualified Purchases and redeem any unexpired Points in your account. To opt out of email messaging follow the unsubscribe link at the bottom of any email. To opt out of text messaging, follow the opt out prompt included in any text message. To completely opt out of the Program, contact your local store.

 

  1.   Data Privacy and Terms of Use. By enrolling in the Program, you agree to be bound by   UpHi Cannabis Emporium’s   Privacy   Policy at [link] and UpHi Cannabis Emporium’s Website Terms and Conditions at [link]. Please read UpHi Cannabis Emporium’s Privacy Policy and Website Terms and Conditions carefully to understand how UpHi Cannabis Emporium collects, uses and discloses information about customers, how to update or change your personal information, and how we communicate with you. UpHi Cannabis Emporium may rely on or cooperate with certain third parties to implement some or all of the Program. You may be presented with the privacy policies and terms of use of those third parties, and your registration with and use of the Program indicates your agreement to such policies and terms.
  1. Changes to These Terms. UpHi Cannabis Emporium reserves the right to revise and update these Terms at any time and for any reason, with or without notice or obligation. The amendments or modifications to the Program that UpHi Cannabis Emporium may make include, but are not limited to, any of the following changes:

(i) change the Products that are eligible to earn Points; 

(ii) increase or decrease the number of Points earned on a Qualified Purchase; 

(iii) increase or decrease the number of Points required to earn a Reward; 

(iv) increase or decrease the time period for the expiration of Points; 

(v) increase or decrease the points balance on a member’s account;

(vi) cease providing membership benefits; 

(vii) change the eligibility or method of becoming a member; or 

(viii) changes to Program rules or rewards. 

Electing to remain a member after a change in the Terms constitutes your acceptance of the revised Terms.

  1. Termination/Removal from the Program. UpHi Cannabis Emporium  reserves the right to terminate your participation in the Program based on inactivity, or if UpHi Cannabis Emporium  determines, in its sole discretion, that you have violated these Terms or that the use of your Program account is unauthorized, deceptive, fraudulent or otherwise unlawful. In the event that your participation in the Program is terminated, all accrued Points in your account will automatically expire.
  2. Warranties by Users. You represent and warrant to UpHi Cannabis Emporium that you have the power and authority to accept and agree to these Terms, and you own or control all the rights necessary to grant the rights and licenses granted herein.
  3. Limitation of Liability. You acknowledge and agree that, to the maximum extent not prohibited by law:

 Your use of the Program are at your own risk;

 You are solely responsible for, and assume all risks related to, the proper and safe handling, storage, use and consumption of all products sold or distributed through the Program. You are also solely responsible for knowing about any allergies you may have and verifying products and their contents before handling, preparing, using or consuming such products. You are responsible for reading and understanding all warning labels that accompany any products;

 Under no circumstance (including negligence), shall UpHi Cannabis Emporium or any of the parties involved in creating or producing the Program be liable for any incidental, special, consequential, indirect, or punitive damages, or any other losses, costs, or expenses of any kind (including legal fees, expert fees, or other disbursements), which may arise, directly or indirectly, from the services or through the access to, inability to access, use of, or browsing of the sites or through your downloading of any UpHi Cannabis Emporium content or other materials, data, text, images, video or audio from the sites, including but not limited to anything caused by any viruses, bugs, human action or inaction or any computer system, phone line, hardware, software or program malfunctions, or any other errors, failures or delays in computer transmissions or network connections even if UpHi Cannabis Emporium  has been advised of such incidents; and

 UpHi Cannabis Emporium is not responsible for any damages whatsoever that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation or transmission, or any failure of performance whether or not caused by events beyond UpHi Cannabis Emporium’s reasonable control, including but not limited to force majeure events, communications line failure, theft, destruction, or unauthorized access to the services or sites’ records, programs, or services.

 Should UpHi Cannabis Emporium cease operations for any reason, any points balances may be voided, without notice, and access to any rewards or redemptions will be removed.

  Rewards and prizes in the Program may involve the sale and/or consumption of cannabis. It is the sole responsibility of the member to ensure consumption is done responsibly, safely, and within the scope of municipal, provincial and federal laws and regulations. UpHi Cannabis Emporium is not responsible for any injuries that may be caused by the use of any rewards or prizes obtained through the Program, or any results of the use of rewards or prizes.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages; as a result, the above limitation or exclusion may not apply to you. If the foregoing limitation of liability is determined by a court of competent jurisdiction to be unenforceable, UpHi Cannabis Emporium’s aggregate liability arising out of, or in connection with these Terms shall be limited to One Hundred Dollars ($100). To the fullest extent permitted by applicable law, you, on behalf of your heirs, executors, administrators, legal and personal representatives, hereby release, waive, acquit, and forever discharge UpHi Cannabis Emporium from and against all claims you have or may have arising out of or in any way related to these terms or the services provided hereunder. You acknowledge and agree that the warranty disclaimers and limitations of liability set forth above are essential elements of the basis of the bargain between UpHi Cannabis Emporium and you, and will survive and apply even if your remedies are found or alleged to have failed of their essential purpose.

  1.   Governing Law and Dispute Resolution. Please read this section carefully. It affects your rights and will have a substantial impact on how claims you and UpHi Cannabis Emporium have against each other are resolved. You acknowledge that you are waiving the right to go to court and have a claim heard by a judge or jury. The Terms shall be governed by and interpreted in accordance with the laws of the Province as to which we operate.

 

Copyright/Trademark Information. Copyright © 2758612 Ontario Inc. o/a UpHi Cannabis Emporium. All rights reserved.  

All trademarks, logos and service marks displayed on the Site are our property or the property of other third-parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.

 

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